Thursday, October 1, 2015

SWISS New Fare Concept

Since this summer SWISS is offering a new fare concept for its European network. The new concept will apply to all European services from Zurich and Geneva, and is specifically tailored to the needs of travellers today. The choice of three types of fare in Economy Class, along with the Business Class fare, offers customers more transparency and more travel options, as they can now select precisely the fare that meets their individual needs and pay just for the services they actually require.

The new fare options will be known as Light, Classic, and Flex. The Light fare is already a well-established and popular option for SWISS travellers from Geneva, and will now be extended Europewide. The new fare types can also be combined for outward and return travel. All options include the price of the flight, one item of carry-on baggage, a snack and drinks on board, an assigned seat when checking in within 23 hours of departure and Miles & More award and status miles. So all SWISS customers will continue to enjoy SWISS’s renowned inflight service with its regional Swiss products.

The new Light fare is the most inexpensive option, for travellers who only have carry-on baggage and do not need to be flexible in their travel plans.

The Classic fare entitles the holder to all the services currently offered to Economy Class travellers. This is the best option for customers wishing to continue to enjoy the all-in services such as one piece of free checked baggage and reserving their seat in advance.

The Flex fare is aimed primarily at customers such as business travellers who need to keep their travel plans as flexible as possible and who also wish to enjoy an expanded product offer. The Flex fare also includes advance seat reservation in the “preferred” seating zone at the front of the Economy Class section.

With the Classic and Flex fares Your ski and snowboard equipment travels for free. This option makes SWISS the skiers' airline of choice. The free baggage allowance per person is 1 piece of max. 23kg in Economy Classic and Flex  and 2 pieces of max. 32kg in Business Class.

Free equipment carriage is provided for the following items:
1 x pair skis, 1 x pair boots, 1 x pair ski poles, 1 x helmet, OR
1 x snowboard, 1 x pair snowboard boots, 1 x helmet
SWISS is adopting its new European fare concept jointly with Lufthansa and Austrian Airlines, to offer customers more consistency for their bookings throughout the Lufthansa Group.


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