Wednesday, July 30, 2008

Whistler Blackcomb Employees Recognized For Exceptional Guest Service

Whistler Blackcomb has been named National Winner of the 2008 Canadian Ski Council Industry Recognition and Excellence Research Award at the Canadian Ski Council’s (CSC) annual conference. Ski Resort's employees were recognized for delivering exceptional guest service over this last winter season.
Whistler Blackcomb ranked highest amongst Canadian ski resorts for customer loyalty, customer satisfaction and a strong commitment to boosting participation in skiing and snowboarding. Results were based on customer service and satisfaction questions that were included in the CSC national consumer profile and satisfaction survey.
I’m very proud to receive this award on behalf of our 3,800 employees and 800 volunteers”, says Dave Brownlie, President and Chief Operating Officer for Whistler Blackcomb. “Our commitment to guest service forms the foundation of everything we do, and it’s wonderful to receive such positive recognition directly from our guests. Without the hard work, enthusiasm and dedication of our employees and volunteers, we could not achieve such results. Congratulations and a heartfelt thank you goes out to each and every member of our team”.
Each year, ski areas from each province or region in Canada receive awards for their proven customer service excellence. This year Whistler Blackcomb ranked highest in the British Columbia category, and received the “highest grades” across the country.